Contact
Who operates this site
worldhotelsdeals.com and the Ramses' Treasure game are operated by Total Sport Sp. z o.o., a company incorporated in Poland, registered office Targowa 23, 03-728 Warszawa, Poland.
General support
Email: totalsport@atomicmail.io. We aim to reply within two business days. Please write from the email address linked to your account and include your username, so that we can find your account without asking for anything else.
What to write to us about
- Account access, you cannot sign in, or you believe someone else has used your account.
- Coins and bonuses, a welcome or daily bonus did not arrive, or your balance looks wrong.
- Age verification, you have been asked to confirm that you are 19 or over.
- Taking a break or closing your account, see Responsible Play for what each option does. Requests to close an account are actioned within two business days.
- Bugs and technical problems, tell us which browser you use and what happened; a screenshot helps.
- Partner links, ask us whether a specific link is a commercial one; see our Affiliate Disclosure.
- Reporting a minor, if you believe someone under 19 is using the Service, write to us and we will close the account.
Privacy and data requests
Our data protection contact is Mandira Kruz: totalsport@atomicmail.io. Use this address to request access to your personal information, ask for a correction, request deletion, withdraw your consent, or ask where your data is held. We respond within one month, and within 30 days for requests from users in Canada. Full details are in our Privacy Policy.
Postal address
Total Sport Sp. z o.o.
Targowa 23
03-728 Warszawa
Poland
What we are not
We are an independent operator of a free social game. We do not offer real-money gambling, we do not provide casino services, we do not process payments, and we are not affiliated with any casino, gambling operator, or licensing authority. If you are looking for support with gambling, the services listed on our Responsible Play page are free and confidential.